Course Information

SPECIAL OFFER - Tyvek Classic Cat.3 Suits-246






We offer training to Cleaning Companies and Individuals

So if its something new or you need to ensure you and your staff are correctly trained we have the solution.

  • Cell Cleaning
  • Training in Contaminated Vehicle Valeting
  • Training in Crime Scene Cleanup
  • Training in Hypodermic Needle Collection
  • Training in Removing Contaminated Flooring Without Damaging Services
  • Training in Insect Infestation
  • Training in Tendering For Crime Scene Cleaning Work
  • Training in Local Marketing and Advertising
  • Training in Deodorising
  • Chemical and Equipment Purchasing
  • Health and Safety, Insurances, Risk assessments, Method statements
  • Training in Sanitation techniques and Waste Treatment
  • Displays, Practical Demonstrations
  • Training in Cleaning Standards Monitoring
  • Purpose built training facility with real to life training scenarios
  • Course Examination and Certification

Course Credentials

  • Killgerm – Introduction To Basic Insect Infestation
  • National Academy of Crime Scene Cleaners (NACSC) – Membership Qualification
  • Agored Cymru Course Accreditation – Level 2 – Credit Value 3

 See course terms and conditions 

The National Academy of Crime Scene Cleaners:

Run by a dedicated team on the west coast of Wales and recognised by police forces around the country, the NACSC is a pioneering force. Students for the course come from all over Great Britain, with some travelling from further afield in Europe to learn the definitive way to clean crime scenes. The students come from police and local councils, as well as cleaning companies who want to get onto the approved list.

The course is designed to give a complete insight into the world of crime scene cleaning. And it’s seriously dirty work – the training involves cleaning mocked-up scenarios where fake-blood, skin and body fluids are splattered across rooms. Trainees will also see footage filmed at previous extreme cleans, which helps to show them the truth of the job. They will have to be introduced slowly, because the reality can be shocking.

Trainees are also given advice and educated on how to cope with people traumatised by the scene they are cleaning up. This can be grieving family members, or even the landlord, left to deal with the aftermath of criminal activity.

The cleans –

Cleaning a crime scene is not easy and a long way from the work of a regular industrial cleaner – though most qualified crime scene cleaners do the day to day stuff too. Crime residue and other biological waste and matter, especially hypodermic needles, need correct handling. Without the right procedure the team could be at risk of Hepatitis, HIV/AIDs, and other nasty infections and diseases.

Cleaners regularly cleanse murder scenes, suicides, trauma sites, and decomposing bodies. They are the first on site to incidents where suspects have trashed their police cells, as well as other smaller blood and body fluid incidents.

Each job requires a different approach, and a range of cleaning tools and products.  You will get to understand the process and protocols, and the science behind the method. The cleaners work in a specific way to avoid cross contamination of bodily fluids, whilst keeping their own safety paramount. They also have to be respectful, as often it’s the family members who are left behind to pick up the pieces.

The cleaning will include – decontaminating rooms, insect infestations, and tracing and removing  body fluids. The teams also then replace property, repaint rooms, and get everything habitable again for the client.

Five Different trainers – Experts in their field-working in their field.

 Ben Giles 

The cleaning expert –  Ben is our main instructor and is the MD of Ultima Cleaning, an Entrepreneur Champion for Wales, a lecturer for the Dynamo project/Big Ideas Wales and also teaches at the National Academy of Crime Scene Cleaners.  But he doesn’t just sit in the office – he’s out on the road cleaning alongside his employees. This ensures his skills are kept up to date, he can try out new products and technology so that he and the rest of his team are always learning and developing what they learn to be leaders in their field.

In just one week Ben and his team can potentially face a range of incidents – slashed wrist suicides, police cell deep cleans, faeces and blood covered homes.  Due to the nature of offering an emergency service, you never know what will come through. The team must be ready to react at a moments notice.

They may need to completely clean a property or site and prepare it to be used again –  They will need to remove all contaminated furniture and furnishings, clean salvageable items thoroughly using a range of processes before returning the items, repainting the walls, ‘make  good’ any works and to make it habitable once more for the client.

And cleaning isn’t just a case of removing visible traces of blood and other hazardous matter – so he’ll  show why we need to clean on a molecular level.  You will be shown  the science behind the deep clean, and get explanations from specialists as to how and why particular products work.

All of this makes it the most hands on training of its kind.

Melvin Knapp 

The infestation specialist –  Melvin is the Technical Manager (South) for the Killgerm Group of companies, carrying out industry training courses and providing technical support across the south of the UK.  His expertise and practical experience in the field, as well as product knowledge, are an asset as a trainer, enabling him to identify the needs of the operators and offer solutions to the situations they may encounter in the market place.  He has worked in the pest control industry since 2005 and has a wide range of knowledge and experience of pest control disciplines across the Domestic, Commercial, Ministry of Defense and Food Manufacturing sectors.           In 2009 Melvin became responsible for carrying out inspections and pest proofing audits for one of the UK’s leading supermarket brands, developing and conducting rodent riddance projects at major sites in the London area.   In 2011 he was appointed as a Field Biologist responsible for carrying out detailed inspections and audits for the food manufacturing sector and providing Pest Awareness training to staff across the sector.  He joined Killgerm in 2015.


Wayne Voller

Health & Safety Expert – Wayne Voller HSE 1998 to Present, Senior Consultant Summit Safety. Wayne’s duties include:

– Management of West Wales Businesses Safety Forum (including editor of newsletter ‘Safety Focus’)
– Advisor to small businesses on matters relating to occupational health and safety.
– Appointed to Executive Help scheme by Welsh Assembly Government.
Wayne was also involved in the delivery of safety training, including client specific training packages.
– Health, Safety and Environment Director Association of Professional Window Cleaners (2003-2008) where he  ‘chaired’ The Health and Safety Sub-committee.


Tony Killick

Hand tool training specialist and floor removal expert –  Fully qualified in bench joinery, design work and wood machining, with 30 years experience  in the general building trade including plastering, block laying, tiling etc.  Tony has a successful property maintenance and improvement company dealing with commercial and domestic clients.  He also serves as Regional Building Committee Manager for the South West,  co-ordinating and managing numerous community building projects and training volunteers of mixed abilities.


Mark Baxter

Academy Manager – Responsible for the day to day running of the Academy and was instrumental in setting up and developing the training course we now deliver.   Mark has worked at a management level in retail and customer service for over 30 years.  Having worked alongside Ben and attended a variety of trauma scenes he brings his experience in dealing with a range of scenarios that face the Academy members every day and as well as providing practical and technical assistance to each member, he works with those members in building relationships with key accounts and decision makers around the UK.

Relationship management   ISO 9001 -14001 Health and safety management Technical consultant Internal Verifier for the Academy courses